Introduction
OneGMR consists of a comprehensive set of reports that provide valuable insights into your establishment, its transactions, and its status, as well as relevant details about the chargeback lifecycle.
Global Merchant Reports provide transactional and settlement reports for operations processed through Getnet.
What do we offer?
Global Merchant Reports
Goals
What do we cover?
The data domains have been defined to provide a complete and useful view of all transactions and financial activity related to a merchant.
These domains help merchants reconcile their transactions, covering the full lifecycle of transactions and financial activity, as well as other relevant information such as the Chargeback lifecycle.
Merchant Information
It summarizes all Sellers under a Merchant, including details like location, typology, affiliation status, last activity date, and settlement account.
Transactions Information
It shows all transactions authorized through GetNet's platform, presenting whether transactions were approved or denied by the issuer and detailing merchant information, purchase details, transaction type, card data, and the date, time, and method of the transaction. In the case of a denied transaction, the report presents the reason for denial.
Transactions Settlement
It covers processed transactions, including commission and fees details, tax information, merchant and seller information, transaction identification, purchase details, payout movement identification, and settlement information. Additionally, chargeback and financial adjustment information related to transactions is included.
Settlement Movements
It details billing processes, including all merchant revenues and charges, additional fees such as monthly charges and adjustments, batch-grouped settlement transactions, and reconciliation information for payout movements and settlement transactions.
Chargeback Information
It details transactions that resulted in a chargeback to the merchant, including the chargeback cycle, status, and all related information about the original transaction, such as case reason and total amount. The chargeback report will show disputes that are under review. Once the process is complete, the dispute will no longer be shown in this report, but rather in the reports relating to the customer's financial transactions.
Features by Region
| Report | Mexico | Argentina | Chile |
|---|---|---|---|
| Merchant Information | ✔ | ✔ | ✔ |
| Transactions Information | ✔ | ✔ | ✔ |
| Transactions Settlement | ✔ | ✔ | ✔ |
| Movements Settlement | ✔ | ✔ | ✔ |
| Chargeback Information | ✔ | ✔ | ✔ |
| Fraud Information (Under Development) |
Audience
OneGMR can provide reports for merchants, as well as for conciliators and gateways/orchestrators.
Any business, whether physical or digital, that accepts payments for goods or services is considered a merchant. A merchant can operate under different models, such as retail, e-commerce, marketplaces, or service-based models, and usually relies on acquirers, payment gateways, or facilitators to process transactions using credit cards, debit cards, and other digital payment methods.
The Conciliator is a service provider responsible for performing financial reconciliation using information from Payment Institutions, such as GetNet, contracted by the merchant and their financial institution. It ensures end-to-end payment reconciliation, identifies discrepancies between authorized transactions and related payment deposits, and applies relevant fees and service charges.
The Conciliator receives all reports available to the merchant.
The Gateway is the technology service provider hired by the merchant. It connects and integrates with Payment Institutions, such as GetNet, to authorize online purchase transactions. It securely transmits payment information, enforces security policies, and facilitates transaction authorization.
The Gateway only receives transaction information and chargeback information reports.
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